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She so informative and great at service. Always find the best solution for the customer. I’m impressed!!!!
I had a great experience with Kate! She’s amazing and always takes the time to explain everything clearly. What I really appreciate is that her service doesn’t stop after you buy the car—she’s still there whenever you need help. I’ve had two accidents in the past six months, and both times, I actually called Kate before calling my insurance because I trust her. She patiently walked me through everything step by step and made sure I understood what to do. It’s hard to find this kind of service these days. Kate truly cares about her customers, even after the sale.
This is the fifth time I am buying a car from Goudy Honda, but this time for my son. As usual, wonderful staff, they welcome you very well and serve and help and do all the necessary to make you satisfy with your purchase. Special thank you for sales manger Art and internet manager Alfonso.
★★★★★ Goudy Honda – Truly Above and Beyond! I want to extend a very sincere thank you to the entire Goudy Honda family, especially General Manager Michael Deville and Darwin, for going above and beyond my expectations—and then some! After purchasing my Honda Passport, I discovered an issue that needed attention. While I initially had some concerns about how everything would be resolved, Michael personally stepped in, listened to my concerns, and made it clear that Goudy Honda wanted to make things right. And they absolutely did! Because I live in San Diego County, Michael arranged for Darwin to drive down from the Los Angeles area with a loaner vehicle, pick up my Passport, and transport it back to Goudy Honda for repairs. Once everything was completed, Darwin made the trip all over again to personally deliver my Passport back to me, safe and sound and in beautiful condition. I especially want to recognize Darwin for his professionalism, kindness, and the care he took throughout the process. What a wonderful representative of the Goudy Honda family! Michael, thank you for your leadership, your personal attention, and for standing behind your dealership and your customers. You turned what started as a disappointing situation into an experience that genuinely exceeded my expectations. It’s easy to provide great customer service when everything goes perfectly. What really defines a dealership is how they respond when something doesn’t. Goudy Honda truly came through for me, and I couldn’t be more appreciative. Thank you, Michael, Darwin, and the entire Goudy Honda team. You have earned my respect, my gratitude, and this very well-deserved five-star review!
It was such a smooth process and everyone was so friendly. I loved the customer service!
DAVID IS THE MAN! I Came in to fix my ac after stopping by another place looking to charge me 1000$+ for one leak they found for my AC. David made sure I was aware of my warranty and handled not one but TWO leaks. Shoutout to the team for making my car blow super cold clean air after these hot days! Always want to make sure you check your warranty before stopping at any place just in case you might be able to save yourself some extra $$$ despite needing it at that very moment! Just book an appointment EARLY!!
(Translated by Google) I came to drop off my car for service. (Original) Vine a dejar mi carro por servicio
When you book service at Goudy, book with service advisor Chastity Torres! She is professional, knowledgeable, trustworthy, and goes the extra mile to ensure customers and their cars are taken care of! She's thorough too! I was having issues with the cell phone charging pad in my Accord. After her team was unable to fix the issue, she was able to use my extended warranty to get the pad replaced. Previously another Goudy service advisor told me that some models have issues with the cell phone charging pad and replacing it doesn't help. So he basically told me there's nothing he or Goudy could do about it. This didn't seem accurate, so when I brought my car in for a different issue I also mentioned the cell phone charging pad to Chastity. She was able to get my extended warrant to cover both issues and now my car is all good! Thank you so much Chastity!!
When you book service at Goudy, book with service advisor Chastity Torres! She is professional, knowledgeable, trustworthy, and goes the extra mile to ensure customers and their cars are taken care of! She’s thorough too! I was having issues with the cell phone charging pad in my Accord. After her team was unable to fix the issue, she was able to use my extended warranty to get the pad replaced. Previously another Goudy service advisor told me that some models have issues with the cell phone charging pad and replacing it doesn’t help. So he basically told me there’s nothing he or Goudy could do about it. This didn’t seem accurate, so when I brought my car in for a different issue I also mentioned the cell phone charging pad to Chastity. She was able to get my extended warrant to cover both issues and now my car is all good! Thank you so much Chastity!!
Great service. Kate is very informative, patient, and sweet.
I been to many Honda dealerships in LA to service my 2005 Civic. No one comes close to this place, all staff are very friendly and professional and very nice. The property is very clean and tidy. They are very thorough when explaining services recommended for my dinosaur Civic. They offer great amenities like free coffee, water and soft drinks in the service lounge and shuttle service as well. Not many dealerships have rentals either. This place is convenient and located on main street across from Wondries Toyota and Family owned I think. They even washed my car after when they no longer have a detail department. They still got the job done. I will recommend this dealership to everyone I know.
My car tire light came on right when I finished work and Goudy Honda was the closest. The service department understood the urgency and checked all my tires and no nails or punctures were found. Thank goodness!!! It was just a little low on air and they refilled it for me and even replaced my missing valve stem caps. Service staff is very friendly and welcoming. This place is truly the helpful Honda experts I have been looking for. I will definitely be coming here for all my service needs from now on. A++++
I recently purchased a Honda CR-V Sport from Goudy Honda, and the experience exceeded my expectations. Kate Sasomsup provided exceptional customer service from the moment I walked in until I drove off in my new vehicle. Kate was knowledgeable, professional, and genuinely focused on helping me find the right CR-V for my needs. She took the time to answer all of my questions, explain every option clearly, and ensured I felt comfortable and confident throughout the entire process. Her attention to detail, patience, and prompt communication made the purchase smooth, stress-free, and enjoyable. What stood out most was Kate's dedication to customer satisfaction. She never made me feel pressured and was always willing to go the extra mile to ensure I had a positive experience. I absolutely love my new Honda CR-V Sport and am grateful for the outstanding service I received. I highly recommend Goudy Honda and especially Kate Sasomsup to anyone looking for a professional, transparent, and hassle-free car-buying experience. Five stars all the way! ⭐⭐⭐⭐⭐ Thank you, Kate, for making this such a memorable experience.
Welcome to Goudy Honda
With an extensive selection of over 500 New and Pre-Owned vehicles to choose from, we are confident you will find the vehicle you are looking for at a price you can afford. Goudy Honda in Alhambra, one of the largest Honda volume dealers in the nation. Choose from Accord, Accord Hybrid, Civic, Civic Hybrid, Civic Type R, Civic Si, HR-V, CR-V, CR-V Hybrid, Pilot, Ridgeline, Odyssey, Prologue EV, and Passport from our inventory. We have the perfect New and Pre-Owned vehicles to fit your need and budget. Goudy Honda offers special financing & leasing, Honda service, Honda Parts, and online scheduling.
Explore our New Honda Specials, Used Vehicle Deals, Service Specials, and Parts Special Promotions. Proudly serving Southern California including Alhambra, Pasadena, South Pasadena, San Gabriel, Los Angeles, East Los Angeles, Monterey Park, Rosemead, Whittier, El Monte, Baldwin Park, Duarte, San Marino, Covina, West Covina, Sierra Madres, Glendora, San Dimas, La Verne, Pamona, Diamond Bar, Rowland Heights, Monrovia, Temple City, Montebello, Arcadia, Altadena, Commerce, Azusa, Irwindale, La Canada, Hollywood, North Hollywood, Glendale, Buena Park, Cerritos and surrounding areas.