Customer Testimonials

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Google Jun 30, 2026

I highly recommend the service manager Wilson Wu Super helpful and experienced service Highly recommend I will definitely come back

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Google Jun 29, 2026

good service and fast and very friendly people

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DealerRater Jun 28, 2026

Ive been coming here to lease a car for the last 12 years great dealership!

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Yelp Jun 27, 2026

really professional serviced my Honda in no time even gave me a ride home. Awesome service. Wish I could give 10 stars.

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Google Jun 25, 2026

Service is great.

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Yelp Jun 19, 2026

Elmo hooked it up! He was so great and explained all the necessary details that my car needed and price points. Definitely bringing my car back to him, Goudy is lucky to have him.

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Yelp Jun 13, 2026

Had to get an oil change and was assisted by Chastity. She's thorough, patient, and helpful. She provided an eta of when it'll be finished and it finished sooner than expected. I was impressed as it was a busy Saturday. Many thanks to the Honda team here!

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Google Jun 7, 2026

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Yelp Jun 4, 2026

I got a service light on the dash the night before I was to return to Tracy, my home. My wife made an appointment for 7:30 the next morning. We drove to the location but could not find a way in. I got out left my wife in the car and walked in to find someone. In there meantime a fellow, who had spoken to me nicely went up to the car offered to help my wife. He was polite and a gentleman! He got in the car and directed my wife to the entrance! The service writer was also very ... Read More

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DealerRater Jun 3, 2026

The customer service was awesome they helped me get the piece I was greatly happy with showed me everything and over really great service, second car from them!!!

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Google May 30, 2026

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Google May 28, 2026

Karl was great! He really knew his stuff and was very informative throughout the entire experience. He took the time to explain everything clearly and made the process smooth and easy. His knowledge, professionalism, and excellent customer service truly stood out. I had a great experience working with him and will definitely come back to be helped by Karl again!

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Yelp May 28, 2026

Carl was the best sales representative thank you Carl for giving the best experience when purchasing a new car thank you so much !!!

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Google May 27, 2026

Thanks Goudy Honda, special thanks to PK for a sweet deal on my brand new hybrid.

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DealerRater May 26, 2026

I really appreciate the dedication and thoughtfulness of the team! Thanks for supporting us and having a speedy process.

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DealerRater May 25, 2026

Irma was super helpful all the way through. Maintained communication with me weeks before I decided to make my purchase.

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Google May 23, 2026

Came to Goudy Honda and was helped out immediately by Tito Puente. He was extremely helpful and made the process smooth and fast. I recommend coming here and if you do ask for Tito Puente. He’s truly awesome! The whole staff who was part of the process as well were helpful and amazing! You wont regret coming here!

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DealerRater May 23, 2026

Muy amables, profecionales con las pregunta Pacientes a tentos en todo las pregunta gracias amigos 🙏🤝👍

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Yelp May 23, 2026

"Chastity Torres from Goudy Honda is always so helpful, professional, and knowledgeable. She helped me with my car service and kept me updated throughout the entire process. She stays in touch, communicates everything clearly, and made sure everything was done quickly and smoothly. I truly appreciate her excellent customer service and highly recommend her!"

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Google May 21, 2026

Goudy Honda was AMAZING!! I have never had a more pleasant car buying experience! I got an awesome deal on a beautiful 2026 Honda Passport and I could not be happier. I would highly recommend anyone looking for a Honda to go to Goudy. And a particular shout out to my wonderful sales rep PK! You are the best!

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Google May 20, 2026

This is my second time leasing a car from Goudy Honda and my experience was nothing short of amazing! PK is the absolute best to work with, she helped me get both cars and was great at working with me to get what I wanted! Her energetic personality helped me to feel very excited! I love working with the team at Goudy Honda!

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Yelp May 17, 2026

Had a great experience working with Irma, Tito, and Bijan. After visiting multiple dealerships, this was by far the smoothest and most transparent process we experienced. Irma was patient, knowledgeable, and never made us feel pressured. Tito worked hard to help us get to a deal we felt comfortable with, and Bijan in finance made everything easy to understand and stress-free. Really appreciate the professionalism from the whole team and we're very happy with our new CR-V Hybrid.

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Google May 17, 2026

Had a great experience working with Irma, Tito, and Bijan. After visiting multiple dealerships, this was by far the smoothest and most transparent process we experienced. Irma was patient, knowledgeable, and never made us feel pressured. Tito worked hard to help us get to a deal we felt comfortable with, and Bijan in finance made everything easy to understand and stress-free. Really appreciate the professionalism from the whole team and we’re very happy with our new CR-V Hybrid.

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DealerRater May 17, 2026

I usually dread going into dealerships, but Irma, Tito, and Bijan made this such a great experience. Everyone was friendly, honest, and took the time to answer all of our questions without pressure. Irma especially was incredibly kind and helpful throughout the process, Tito helped make the numbers work for us, and Bijan made the finance side simple and easy to follow. We left feeling genuinely happy with our experience and love our new Honda CRV!

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Google May 9, 2026

One of the best dealer in San Gabriel Valley we love the service here. Tito is the cheapest price in town go see him

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Yelp May 8, 2026

Wish I could give it 4 1/2 stars. Five out of six people I interacted with in March of 2025 were wonderful and genuine. Everybody from my sales rep Melanie, receptionists and the parts dept rep were great. They even Uber'd me from my house to my credit union, then once again to the dealership. Unfortunately at the very end I was approached by a man wearing a suit who I had not seen before. He was not genuine and a bit obnoxious

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DealerRater May 4, 2026

Very friendly, great listening skills when I expressed what I was looking for. Amazing customer service made me feel at ease throughout the whole journey of buying a new vehicle

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Google May 3, 2026

Well, hello My name is Teresa and I’ve been with Gaudy Family Since 1986. That’s what I bought. My first Honda all my cars except one Acura that I had. I don’t remember exactly the year but all my cars that I’ve been by there they’re having been Gaudy Honda. You’re right. Many people got different places to buy their own cards for me. Always love Gaudy because they’re always been treating me with kindness and respect and the cars that I had with them. They’re all very good card. I never had ... Read More

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Google May 3, 2026

Loved my experience. Everyone was very helpful and communicative

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Yelp May 2, 2026

Chastity was super helpful. While processing my service she reminded me of my warranty expiration dates, like the A/C, without asking. In all my services in other dealerships I was never given that info!!! Definitely appreciate the drop-off/pickup service while my car was serviced. Matthew was my driver, and he was very professional and great to chat with along the drive. Will be coming back here for future service.

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Google May 2, 2026

Kate and Marvin, thank you both for the most easiest and thorough purchase ever. Highly recommend. Both are honest and looking at reasonable points. Honestly thank you!

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Google Apr 28, 2026

Having had an outstanding buying experience in 2019 I decided to return this year and upgrade my 2019 Honda Accord for the 2026 Honda Accord Touring Hybrid. Every Associate was pleasant, very helpful and determined to give me the best buying experience. The General Manager (Michael Deville) demonstrated his appreciation for my return business and I got a great deal on the best vehicle. Every single option I wanted was provided and I drove away with an amazing vehicle backed up by the entire amazing staff.

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Yelp Apr 25, 2026

Great service, Daniel was very pleasant to speak with. Thank you Daniel Tieu.

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Google Apr 22, 2026

Came in for a recall fix and ended up leaving way happier than expected. Mike was super attentive and genuinely caring on my way out he noticed my car was dirty and offered to clean it for me, which was so unexpected and kind. Armando also helped spray down my car and made it look so much better. Little things like that really make a difference. They both went out of their way and it honestly made my day. Really appreciated the service here!

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Yelp Apr 22, 2026

This review is for the Service Dept. I normally don't take my car to the dealer for routine or major service unless it's for warranty work or I bought the car new from there. But I recently got a new-to-me Honda and wanted to get the CVT fluid changed since I don't know when it was last changed. I called Goudy for a price on this service, and it was quite reasonable. Of course I could probably do it myself for a lot cheaper, but I hadn't had a chance to know my car well enough ... Read More

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Google Apr 21, 2026

(Translated by Google) I loved the service and they were very kind. Mrs. Irma helped me and to this day she has been very attentive to me even after a year since I got my Honda CRV. (Original) Me encanto el servicio y muy amables ami me ayudo la señora Irma y asta la fecha a sido muy atenta conmigo después de un año que agarre mi crv honda

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Google Apr 16, 2026

Exceptional customer service. Knowledgeable staff and amazing product. What more can I say!

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Yelp Apr 15, 2026

I bought my first Honda in 2002 at Goudy Honda. Since then, I have been back for every new lease or purchase! I've probably had a Civic in every color by now. Today I returned to trade my 2019 Civic in for a beautiful white 2026 Civic Sport Hybrid. As always, I received service that came with care, respect, kindness, honesty, coffee, and humor. Tito Puente sold me my first Honda 24 years ago. Today he is the manager. He shook my hand and proceeded to work with Tim Yang, my salesperson, to find every hidden penny and gave me an unprecedented deal. ... Read More

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Google Apr 14, 2026

My experience was excellent. Karl wasn’t pushy and explained everything to me. I had a lot of questions and he was very patient with me.

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Google Apr 6, 2026

Ive taken my accord to many different service centers around LA, and let me tell you ive never walked away from an appointment until I was helped by Perla at Goudy. She gave it to me straight and never tried to upsell me on something I dont need. I know these centers need to make money but an honest technician reigns supreme always forever.

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Google Apr 1, 2026

Ask for Jeffrey Borroto! He’s the best in the business : genuine, kind and honest! The perfect spokesperson for Honda and honestly had the best dealership experience because of him.

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Yelp Mar 27, 2026

Third times come back for services at Goudy Honda. Daniel taking care of my car all the time with very responsive informations, He know what is he doing, everything going super smooth, quick and also he is very kind taking his time to explain what my car needed not trying to push for other service that I asked for but my car don't need it yet. Thumb up for this guy and services department for doing amazing job.

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Yelp Mar 26, 2026

Wanted to share the positive experience my husband and I had working with Alfonso Cabral at Goudy. Alfonso was knowledgeable, straightforward, and helped us negotiate a fair rate without any of the typical sales gimmicks. He was incredibly helpful since the first meeting, staying in touch via text to answer all of our questions. Despite the fast-paced environment at Goudy, Alfonso took the time to ensure we were treated with care. He was never pushy, making what could have been a stressful milestone experience truly enjoyable and stress-free. We highly recommend Alfonso and appreciate the excellent service he provided Loving ... Read More

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Google Mar 26, 2026

💯 Wanted to share the positive experience my husband and I had working with Alfonso Cabral at Goudy. Alfonso was knowledgeable, straightforward, and helped us negotiate a fair rate without any of the typical sales gimmicks. He was incredibly helpful since the first meeting, staying in touch via text to answer all of our questions. Despite the fast-paced environment at Goudy, Alfonso took the time to ensure we were treated with care. He was never pushy, making what could have been a stressful milestone experience truly enjoyable and stress-free. We highly recommend Alfonso and appreciate the excellent service he provided 🏁 Loving ... Read More

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Google Mar 24, 2026

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DealerRater Mar 23, 2026

The team Irma,Allen, and Marvin were incredibly helpful, patient and kind! Thank you team!

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DealerRater Mar 19, 2026

Irma Hernandez and Varcha both provided amazing service and hospitality. I am glad that I got them for purchasing my first car. I am thankful!

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Google Mar 15, 2026

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DealerRater Mar 14, 2026

Irma was super informative and very helpful I never felt pressured to purchase but was very happy in the final result 🙂

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Google Mar 13, 2026

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Yelp Mar 8, 2026

I'm writing to shout out Wilson Yu! He's been my family's go-to for our Honda over the years. The vehicle is high mileage but we feel confident driving it every day because of the fantastic care Goudy's service department has given us. Wilson is so patient and generous with his knowledge and is never pushy with his recommendations. Thank you Wilson!

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Yelp Mar 7, 2026

Great customer service and I am happy to say that in the about 30 years I have been buying cars and getting my services done at Goudy Honda In Alhambra I have never been happier

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Google Mar 6, 2026

I had a great experience working with this car salesman. He made me feel comfortable from the beginning and took the time to walk me through the entire process. He answered all of my questions clearly and never made me feel rushed or pressured. I really appreciated how patient and helpful he was throughout everything. I would definitely recommend him to anyone looking to buy a car.

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Google Mar 5, 2026

Customer for life here best price best service here at Goudy Gonda.This weekend alone i brought three clients here. They are shipping one up north to neveda for my cousin.tell them Rak send you they will take care of you

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Google Mar 5, 2026

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Yelp Mar 4, 2026

A couple days ago I went to get Service for my Honda Odyssey and I was in a bit of a rush. I did not have an appointment, so I tried to just walk in since it was early morning. Mr. Chi Wing Wilson Yu was very helpful, cordial and professional. He was polite and also helped me as quick as I wished. He got me in and out in no time. At time of pickup, he explained to me all service recommendations the car needed, underlining the urgent ones. He then not only responded all my questions, explaining different ... Read More

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Google Mar 2, 2026

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Facebook Mar 1, 2026

Muy buen servicio personal muy amable y responsable lo recomiendo todo el tiempo 👍🏽

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Google Feb 26, 2026

This is to thank Goudy Honda and Wilson Yu for an outstanding customer service experience, repairing my car (100%) after the driver's side mirror was damaged and needed replacement. They scheduled me right away and took very good care of me. Not to disparage the Culver City and Santa Monica dealerships but Goudy was way better and easier to work with. I will only go with Goudy and Alhambra from now on.

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Yelp Feb 26, 2026

The advisor is very Courtesy. the service is fast and keep the bottom of my car very clean, no exceed oil dripping on bottom cover after service completely done.

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Google Feb 14, 2026

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Google Feb 13, 2026

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DealerRater Feb 10, 2026

Thank you so much to Irma for all the help! She answered all our questions and was able to make buying a car as smooth as possible!

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Google Feb 2, 2026

My experience here was great! They were very helpful, patient, friendly, informative, and somewhere I’d definitely recommend or return too. PK was the person that helped me! Thanks.

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Google Jan 30, 2026

Wilson Yu was great at thoroughly explaining my recommended and due services during my visit as well as ensuring I understood the importance of every item due. Would definitely love to be assisted by Wilson in the future. My visit felt very special in that he acknowledged my 1yr old baby girl and was very friendly to us. Thank you Wilson

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DealerRater Jan 29, 2026

Been coming with Irma and Goudy Honda for YEARS! Excellent customer service, def recommend for anyone looking to buy a new car.

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Google Jan 28, 2026

Helpful people and wait times that are fair

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Google Jan 28, 2026

Alfonso and Art thank you so much for helping me out with my purchase. Especially Alfonso… you went above and beyond to get me into that car. I really appreciate your patience and support. Recommend 💯

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Google Jan 28, 2026

Had a great experience working with Tim! Process was smooth and relatively quick. All the staff were very friendly and upfront with numbers and promotions. Ended up in a new CRV Hybrid. Thank you Tim!

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DealerRater Jan 25, 2026

Salesperson was straight to the point. No gimmicks. He was open to discuss terms over texting. Initial apr rate offer was absurd, but then they matched the rate I brought.

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Google Jan 24, 2026

Honda dealers sell Hondas, but Goudy happened to have a used Tesla in the lot. Generally Honda dealers do not know much about Tesla‘s high-tech features but our salesman, Henry Fuentes spent extra time to learn new tricks and offered great service. He spent time to guide us through step by step with his newly acquired skills. We really appreciate his commitment to sell us something good.

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Google Jan 23, 2026

I recently bought a new car from them,one of the best on price service and understanding what I needed James Florez help me out on getting the car I wanted at the best price around if your looking for a new or used car this is the dealer it’s worth to check out.wont regret going there

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Google Jan 22, 2026

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Google Jan 22, 2026

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DealerRater Jan 17, 2026

Great team and service and will use them again for all our service needs. Thank you

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Yelp Jan 16, 2026

Thanks to David my visit at Honda was great! He was very helpful and informative I will be going back again if my car needs any service

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DealerRater Jan 15, 2026

Patient and meticulous, able to provide detailed and easy-to-understand explanations, and able to resolve problems promptly.

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DealerRater Jan 11, 2026

He was very good. Told me the specifics of the car & features that it came with

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Google Jan 10, 2026

Sad day for the honda dealer after my son drop off his car and no ride back to the house

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Google Jan 7, 2026

Great experience at Goudy Honda! The managers were professional, friendly, and very helpful. Everything went smoothly. Highly recommend!

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Google Jan 5, 2026

from a Guy in montréal city. This car seller is the one you See in the movie "Training Day" 8:05 AT the beginning 🇨🇦➕🇱🇷 ♥️❗❗❗

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Google Dec 30, 2025

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Google Dec 28, 2025

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Google Dec 23, 2025

(Translated by Google) It was a very positive experience buying my first car in America. Everything went smoothly, and I received excellent care from Kate. I highly recommend her! (Original) เป็นประสบการณ์การซื้อรถคันแรกที่อเมริกาที่ประทับใจมากค่ะ ทุกอย่างราบรื่นมาก ได้รับการดูแลอย่างดีจากคุณ kate แนะนำเลยค่ะ

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Google Dec 21, 2025

Great service team. Fixed more than the initial problem and took care of it. Would definitely comeback for emergency diagnostics

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Yelp Dec 20, 2025

Had a very positive experience here with Alfonso over text and then Art then lastly PK to close it out. They negotiated hard but we eventually came to an agreement on a price I liked for a 2025 Civic Type R. I'm only deducting a star because I should know better than to trust the dealer to wash my new car. The car is black so I seen some insane hard water spots. Fortunately I have detailers who will be paint correcting and PPFing the car after the California rain ends. I would strongly recommend the people here. They're ... Read More

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Google Dec 13, 2025

This was a much better experience than I anticipated. The sales manger answer my questions, dealt fairly, and was not aggressive. The paperwork was done efficiently and quickly and I was not pressured for upgrades. The day after the sale I had a need to visit the service department. The garage seemed organized and efficient. The service managers seemed to be customer focused. YMMV but I will definitely go back.

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Google Dec 11, 2025

This was our first time at Goudy Honda. Our son has done business with them in the past so we went on his recommendation. he was along with us to guide us through the process. We were pleased with the customer service we received from Mr. Lui. he was very accommodating and understood our needs. Our only complaint is the time it took, it's a long process. However we would recommend Goudy Honda.

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Yelp Dec 10, 2025

Wilson was absolutely amazing! He patiently walked me through every step of the process to get my car repaired under warranty and made everything so easy to understand. He even went out of his way to arrange a loaner car for me while mine was in the shop. Because of Wilson's outstanding help, honesty, and genuine care, I'll keep coming back to this Honda dealership for all my service needs. He's the kind of service advisor who makes you feel like a valued customer. Thank you, Wilson!

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DealerRater Dec 10, 2025

Good customer service and excellent service and the personal care about your car and they explained the problem about your vehicle 👍

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DealerRater Nov 30, 2025

My experience with Goudy is always top notch. Sales person Irma Hernandez was friendly, knowledgeable, personable and helpful! She’s awesome!

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DealerRater Nov 24, 2025

Fabulous Customer service!!! It's always such a pleasure. Irma is just a wonderful sales person !

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DealerRater Nov 8, 2025

They were honest and stuck to their agreed pricing without pressure that I had felt at another Honda dealerships

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DealerRater Nov 6, 2025

He was very professional and with great personality, He made my purchase experience so stress free!

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DealerRater Nov 5, 2025

Very happy with my car service, I was in and out and my advisor was very kind. Looking forward to coming back.

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DealerRater Oct 30, 2025

Irma is one of the best advisors I have had for quite some time. She always there to help me in any way she can and make the impossible possible!

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DealerRater Oct 26, 2025

IRMA WAS PERFECT AMAZING AWESOME! Went above and beyond, very kind, sweet, intelligent, and helpful.

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DealerRater Oct 25, 2025

I love coming to Goudy Honda, Kate is really professional and helpful. Leased 2 cars from her in 2024 and 2025.

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DealerRater Oct 24, 2025

My purchasing experience at Goudy Honda was excellent and easy. Additionally, Kate was exceptional throughout the entire purchase process. She answered all my questions and was well-informed. I would highly recommend Goudy Honda to all my friends and family for any future purchases or services.

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DealerRater Oct 24, 2025

Kate was very helpful with my 2014 accord she made the process very easy and im very happy

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